Spotify Community

cycords · ‎2016-04-04

So I can´t login on Spotify anymore because my password stoped working. And I can´t reset it because the E-mail my account is registered to is old and not in use anymore.
I have sent a message to the support but I have not heard anything from them for 5 days now.

What to do?

Maxim · ‎2016-04-04

Hmm, you could reach out to to SpotifyCares on Twitter or Facebook - They can help you out too.

Twitter: http://bit.ly/SpotifyCaresTW

Facebook: http://bit.ly/SpotifyCaresFB

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View solution in original post

Maxim · ‎2016-04-04

Hey @cycords,

If you got an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address.

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Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

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cycords · ‎2016-04-04

I can´t even use my old E-mail anymore, it doesn´t exist at all.
I wrote my new Email in the message I sent to support but haven´t heard anything from them yet.

Maxim · ‎2016-04-04

Hmm, you could reach out to to SpotifyCares on Twitter or Facebook - They can help you out too.

Twitter: http://bit.ly/SpotifyCaresTW

Facebook: http://bit.ly/SpotifyCaresFB

MaximSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

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