Need to change payment method but account is disabled...

Reply

Need to change payment method but account is disabled...

howardsm
Newbie

My account was recently disabled when my payment providor selected fraudulent activity and cancelled the card. I would like to go into my account and update my payment method but the account has been disabled. How can I do this without creating an entirely new account?

1 Reply

Re: Need to change payment method but account is disabled...

Rock Star 24
Rock Star 24

Hey @howardsm,

 

You can try reaching out to Support to find out if you can get your account back ;)


Contact form: https://support.spotify.com/contact-spotify-support/
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
SUGGESTED POSTS