Need to login every time I start the app

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Need to login every time I start the app

Juulke
Newbie

Plan

Premium family

Country 

 Netherlands

Device

Blackberry keyone 

Operating System

android 8.1

 

My Question or Issue

 i use the spotify app on my blackberry for over a year. Always worked fine. Now I have to log in every time I start the app. No changes made to my phone or the setting in the app... 

1 Reply
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Re: Need to login every time I start the app

Rock Star 16
Rock Star 16

Hey there @Juulke,

thanks for reaching out to community !

 

It might sound simple but might work, could you please restart you device to see if it helps ?

If it doesn't help, try removing the app and reinstalling as it might help as well.

Note: reinstalling assures you get the most updated vesrion of Spotify. In addition and before reinstalling please check that your device is updated to the latest OS.

 

Let me know if it helped =)

OneByBooRock Star 16
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