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Need your offline devices reset? Read here.

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Need your offline devices reset? Read here.

Hi there.

 

If you've reached your limit for offine devices with Spotify, or are having trouble getting a new device registered, simply go here, log in and remove the device(s) you want to.

 

Important: Doing this will result in your offline data being removed across all your offline devices. You will need to sync again.

When syncing offline content, always be beware of possible data charges.

 

Good luck and have fun!

 

 

Check out our Twitter for the latest updates on any service issues: @Spotifystatus

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5,987 Replies

Hey.

Same problem, can you please reset all my devices for me please? There should only be 3; Android tablet, blackberry and windows 7 PC.

Thanks!!

@Iwann @89537k 

 

You can now reset your own offline devices guys! 🙂 

 

https://www.spotify.com/account/offline-devices/

 

If you need someone forced logged out of your Spotify account, drop a post onto this topic and a member of the community team can do that for you. 

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

got my iphone 4 stolen so i really need to get my devices reseted! thx

@Skateordie26 - You can remove it yourself from: https://www.spotify.com/account/offline-devices/

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

it says i have three offline devices but i don't can you try sreset please? thx Oliver


@Skateordie26 wrote:

it says i have three offline devices but i don't can you try sreset please? thx Oliver


You can reset it yourself - https://www.spotify.com/account/offline-devices/

I'm closing this topic now, as this is not monitored anymore.

 

https://www.spotify.com/account/offline-devices/

 

Please see a link above. It's extremely easy to erase your lovely Offline devices itself. Big smile

 

Music Thanks and happy Spotifying! Music

Marked as solution

Hey there folks,

 

Thanks for reaching out here in the Community about this!

 

At the moment, you can download Spotify tracks for offline listening on up to 5 devices at a time. To remove the content you have downloaded for offline listening on a particular device just head to the app's Settings > Storage > Remove all downloads.

 

If you're having troubles with your downloads, you can check this support site article for more troubleshooting steps to try.

 

Hope this helps! Don't hesitate to give us a shout in a new thread if you need more help. We'll be happy to lend a hand there.

 

Have a lovely day 🙂

KaterinaModerator
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