Never received password reset email

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Never received password reset email

user-removed
Not applicable

I created a new account so i can post here because i have an account linked to another email that i want to recover. But when i follow the procedure to recover it i never receive the password reset email. (and yes i double checked into the spam folder and everything)

Can anybody from the spotify support can do something for me?

1 Reply

TreyAnastasio
Rock Star 7
Rock Star 7

Hi @user-removed,

 

Thanks for posting in the Spotify Community!

 

Can you try resetting your password here using a different browser or a private window?

 

If you still aren't receiving a password reset email, I would recommend getting in touch with Customer Support by clicking on their contact link provided in this support article, under “Old email address?” They’ll take a look and do their best to help.

 

Let me know if you have any other questions, and have a good day!

TreyAnastasioRock Star 7
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