Never subscribed or touch Premium trial but considered as one

[crimsonreapers]

Been a free user fsince account inception and I did not accept any of the premium trial since then. But when I want to access the holiday deal for my 'virgin' account, I was told that I have already tried the premium trial in which I did not. Confused 😕 kinda wanna make use of this deal but now it seems confusing.

[MichaelW · Accepted solution]

Hi there,
Welcome at the Spotify Community!

I would suggest you to get in touch with Spotify so they can check this out on your account.

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