New Number. Same account.

[ja9rafanan]

So I'm from the Philippines and I've decided to change my number. I pay for Premium through my mobile (Prepaid). I still want to use the same payment method but this time with my new number. What can I do?

[Melody]

Hey there @ja9rafanan!

We hope you're well.
Apologies for the delay in replying here!

Just to check, is this still an issue? 🙂
If so, we'd recommend contacting your mobile phone provider.

As they're managing your subscription, they'll be able to take a closer look.

Hope this helps,

Best
/M