New Premium Family account set up and login issues

[MSA_1]

Plan

Premium FAmily

Country

UK

Device

(Android & Chrome)

My Question or Issue

HI, I hope someone can help.
We've just upgraded to Family - FDAd, Mum and Son (17 but adult set up). Family email address, Using sons name on FAmily email. 
I did the invite to all 3 of us our own email to sort everything out nad mov eMum's playlist to her account.
Mum's email accepted, but there is no sign of an account for her
My (Dad's email) stated as incorrecct password, but triyng everything junkl folders I've not had a password reset.
Son's tried it said he's alerady accepted and no sign of his account on the plan either.
Can anyone help unravel.
Thanks

[amitfridman161]

Hi there! I am aware of the difficulties you are having updating your Family plan. To solve the problems:
Mom's Email: Please double-check by signing in using Mom's credentials if her email was approved but her account is nowhere to be seen. For help if the issue continues, get in touch with Spotify support.
Dad's electronic mail: If the password appears to be wrong in your email, be sure you've exhausted all other options, including checking your spam folder. Proceed with a password reset if necessary. If the problem continues, get in touch with Spotify support.
Son's electronic mail Try signing in with his credentials if the son has already agreed but his account isn't shown in the plan. Help from Spotify should be contacted if the issue continues.
Your best bet is to contact Spotify support if these actions don't fix the problems. Recall that you can always Use (link removed) to get community insights and assistance. Wishing you luck!