Hello, I wonder if anyone could help me. I bought my girlfriend a premium spotify subscription for her birthday. I bought it in the UK, she lives in holland. When she tried to regiser the e-card on her laptop in holland, she got a message saying that her card was purchased in another country, and note acceptable in Holland. How can I get the premium subcription i bought her in the UK work in Holland?
We've recently changed how giftcards work, meaning now that they can only be redeemed in the country in which they were bought. Get in touch here and one of our support team should be able to help out with this. If you get an automated response, reply back to it directly.