New account

[xxcudizonexx]

Someone used my email to make an account and now I want to take over and change the username or can I just delete the account and start over again...if so how?

[LordRollin]

Hi @xxcudizonexx. Unfortunately there's no way to change the username for an account. Your best bet would be to contact support, let them know what happened, and then they should be able to delete the account that's using your email allowing you to create your own account. Support can be reached one of three ways: through the online contact form; on twitter by reaching out to @SpotifyCares; or by sending a message to the Spotify Cares Facebook page. Please be aware that responses may take anywhere from 24-48 hours depending on the volume of tickets support is currently handling.

In regards to the contact form, upon filling it out you should receive a confirmation email, usually a generic message containing the information you provided and instructions to visit these forums. If after 24 hours you do not hear back from a support team member, please reply directly back to the confirmation email, even if it originates from a no-reply address. If you do not receive this confirmation email, please check your spam folder. If it is not present there, please attempt using one of the other contact methods, or, if you are unable to use the alternatives, please let me know.

[user-removed]

You can also check out this Idea thread below and give some Kudos and leave a comment.

https://community.spotify.com/t5/Live-Ideas/Change-username/idi-p/703799