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New premium subscription, can't log in, install app, safari doesn't recognise address, iPhone 5

New premium subscription, can't log in, install app, safari doesn't recognise address, iPhone 5

 
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1 Reply

Hi!
Welcome to Spotify.

 

Have you tried the following?:

  • Making sure you have an internet connection
  • Restarting your device

 

Also, will you please share what message comes up when you try to login to Spotify through the app?

 

Cate

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