New subscriber and can't change my country code!

[jcclow]

Plan

Free

Country

USA

Device

All devices

Operating System

Android and Windows 10 64bit

My Question or Issue

I just signed up and I'm working in China. All of the music it's showing me is Chinese and the emails are all in Chinese and I can't change my country to USA, the only option is Taiwan. Right now this service is pretty useless to me. Not a great first showing.

[Billy-J]

Hey @jcclow, thanks for reaching out to the Community!

Could you try creating a new account here, and let me know if the same issue happens there?

Keep me posted 🙂

[jcclow]

Hello Billy-J,

I didn't get to try your suggestion as when I logged in today, I had the choice of USA or Taiwan as my country. I chose USA as the option and it took care of my issue. My recommendations are in English, as are my plan and payment options. Not sure why I didn't have this choice the day I signed up. Thank you for the reply though.

Jeremy

[Billy-J · Accepted solution]

Hey @jcclow, 

Awesome - you're very welcome! I'm glad that your issue has been fixed.

If this happens again, or if you ever need help in the future - just let me know, and I'll be here to help.

Have a great day 🙂