New update June 2019 sucks SWITCH IT BACK

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New update June 2019 sucks SWITCH IT BACK

J_art
Newbie

 

Premium

USA

 

LG Stylo 4

 

Android

 

 

The update for june 2019 android sucks i logged in and the layout is different listed by albums not songs which is stupid and I have premium whoever thought is an **bleep**! and should be fired I'm not able to enjoy my music like I want to know I got to search through albums and albums so NO ITS NOT A GOOD IDEA and I'm not the only one who feels this way SO SWITCH IT BACK! it stays this way I'm going to a better app which let's me enjoy my music and can search through the library with ease and I'm not the type to complain at all yet you messing with how I listen to my music...SO AGAIN CHANGE IT BACK IT WAS FINE THE WAY IT WAS PERIOD.

Screenshot_2019-06-13-15-00-34.png
1 ACCEPTED SOLUTION
Solution!

Guido
Spotify Legend
Hey all,

We want you to know that we appreciate all the feedback provided and we're working on continuously improving how everyone enjoys their music with Spotify. In order for us to properly gather your feedback around specific changes, we'll be closing this topic and directing you instead to specific Ideas we'll list below.
 
Please note that if you want to submit a new Idea to the Idea Exchange, it should meet the following requirements:
 
  • One change request per Idea. If you have more than one idea please make a new Idea submission for each.
  • Ideas should be posted in English.
  • Asking for a complete roll back will be closed - we need specific information on exactly what you are liking/disliking about the latest update in a per-thread format.
  • Idea posts must follow the Spotify Community Guidelines.

 

We feel a lot of the feedback you're giving in this thread is summarized in the below ideas: 
Be sure to check out this Spotify Answers as well that explains how to use Your Library. More information about how the Spotify Idea Exchange works can be found: here

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284 Replies

ircolm
Newbie

I actually registered for the community specifically to complain about this.

 

It is such a terrible, terrible update. I cannot believe that it made it through so many stages of approval and testing.

 

Why would I have spent years adding songs to my library to now only be able to view them in a playlist? I don't want to follow every band that I want to browse in my library. 

 

On desktop, everything is then sorted in a seemingly random order that does not correspond to any system I can recognise.

 

Truly awful, misguided update. Considering cancelling family account having never questioned the expense before.

datfenristho
Roadie

Dear god yes this update is atrocious. Who on earth thought this update was a good idea? Did this get looked at by literally anyone that actually uses the app? I really hope they change it back because otherwise I honestly don't think I'll continue using the app. PLEASE REVERT THIS TERRIBLE UPDATE!!!!

 

I would also like to add that now the app is incredibly slow. Takes ages just to look at an album's tracks. Lovely. And now all the songs I had saved that weren't an entire album are now just one huge playlist for some brain dead reason? Makes sense(hint that was sarcasm). Went to listen to an album I have specific songs saved from, and found out I couldn't because y'all done goofed. Whatever god forsaken being came up with this change clearly just wants to watch the world burn. I've never commented on here before, but this update is just wow. 

changeitback
Casual Listener

Sorry one last thing.

It's slow, like REALLY slow on my phone. 

I can see the buffering in the play button below as i'm navigating through the app.

And when I go to veiw an artist sometimes it doesn't even load, I have to go out and back onto the the Artist several times before I can view my saved songs.

And it's even worse when I'm offline.

It's also very glitchy. It'll save the same song several times over under an artist.

Why didn't you guys finese all of this before you realsed the update, it's just sloppy work and a slap in the face to your consumers that you don't care that it's not a finished piece. 

And no where on social media have I seen Spotify address the upset they have cause which is sending off alarm bells and red flags for me that they have no intentions of listening to thier paying and non paying customers.

 

This is just such a disapointment. 

 

NortonAC
Newbie

I never post on anything. Like ever. And I made an account just so I could comment. This is so ridiculous. I’m scrolling through the comments and someone from Spotify keeps commenting on how you can change this or that or they’ve redirected something into a different area of the app. It was simply so much easier to have EVERYTHING accessible through the library. I liked having an “all songs” tab so I could view what I had recently added and just access and listen to my songs through there. And I could shuffle ALL OF MY SONGS and I don’t see that feature on there now. I shouldn’t have to jump to home to view what I had recently played when, again, it was easier to just view in my library. This new update is garbage. I shouldn’t have to put all the songs I want to listen to, at the moment, into a playlist or go searching through artists or albums to listen to what I want. I can barely remember the artist, let alone the album, when I’m in the mood to listen to what I want. This update has just ruined my whole experience and if something doesn’t change, I’ll find some other service. This update was supposed to make it easier to search through the library, but it has changed how I access and listen to my music. Why change what was working perfectly fine? Why didn’t you do a survey to all of your customers before making this update to see if they’d want the app to change? You’ve changed people’s listening experience. Who does this update cater to? And if people enjoy the new update, that’s great for them, but what if I’m not enjoying this update? Is there a way for me to get the Spotify from before this update back? 

Nycmusicplayer
Newbie

So confused why they changed the look and feel once again without any fundamental updates. 

Where are all the so called community ideas being added to this app?

I’d actually enjoy useful things to help me listen to more music

-Like setting bookmarks to sections within a playlist

-Jump to now playing song title in the playlist

-and basically better management of tracks within a playlist not a million things before. 

 

This is app has so many paint points 

RobK15
Newbie

Well, I've been moved to actually activating my account just so I can comment on this. 

 

This update has removed the feature in Spotify that I value the most, for absolutely no sensible reason.  It's truly awful, and I hope the update gets reverted (or the missing features are re-implimented) as soon as possible.  

 

Why change something that was working fine?  Who is this update catering to, and how did removing features that allow for ease of sorting and finding music (you know, music I know I like and may not be able to remember in the moment, that isn't an automatically generated playlist)? 

Malus131
Casual Listener

I literally made this **bleep** account to say how **bleep** this update it. I use spotify all the time, went to listen to my recently play (you know that list of like... God knows how many albums, not the 5 on home) and its changed. 

 

The new interface is just so horrible. At least let me choose which one I want!

changeitback
Casual Listener

This update is awful, just awful. 

 

They got rid of the all songs tab, no more shuffle all.

You can't save indiviual songs, only full albums.

You can't access any artsits unless you follow them (Why is this a thing? We're not on instragram or twitter, you are a streaming service).

The layout is blocky and childish.

Previously the artist's songs that you liked were saved under the artsit, so if you're in the mood for just some John Mayer, (but only the selected songs you enjoy) easy go find him in the artist section and bam shufle all, I'm bopping along. 

NOW I can't do that. It's either his entire discography on his artist page (including all the live songs I don't want to listen to) or his individual albums to listen to sperately, but no no not the songs I have chosen ALL OF THEM because screw you paying customer, here's all of them because we know better.

 

This is just such a disappointment from a service that was so superior and now, well now I'm looking at Apple Music and thinking maybe I should leave Spotify and go to Apple Music. 

EdgeOfThorns
Regular

Never posted but had to come in and say that whoever approved this needs demoted or fired. It's beyond comprehension how someone could ok this update. If it doesn't get changed I'll find a new service

 

Edit: installed older version, where for Android/note 9 do i disable auto update?

hpeaux
Newbie

I agree I want that on the record. GIVE BACK RECENTLY PLAYED. 

Katerina
Moderator
Moderator

Hey there @hpeaux,

 

Thanks for posting and welcome to the Community!

 

You can still find your Recently Played songs, albums and playlists, no worries!

 

Instead of looking for it in Your Library, you can now find it on Home.

 

Hope this helps! Don't hesitate to let us know if there's anything else we can help with.

 

Have a lovely day 🙂

KaterinaModerator
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"Kindness is the language which the deaf can hear and the blind can see." - Mark Twain

Spaceman_Spiff_
Regular

I registered my account to the community just to speak on this.

 

I fell in love with Spotify years ago. I would think of an artist, raid their discography, and press “like” on all the songs that caught my ear. Then, when I wanted to listen to that artist again, I’d go to my Library and have an instantly curated list of that artist’s songs.

 

Now you guys have forced me to either listen to whole albums, which I hate doing, or make hundreds of playlists for each and every artist, which clutters up my playlist folder and takes a ton of time. Years of curated playlists are inaccessible now.

 

Please, switch back to the UI that your users have grown to love. It was intuitive and simple. Thank you for hearing our voices and for working hard on an app that true music lovers can depend on.

 

 

Katerina
Moderator
Moderator

Hey there @Spaceman_Spiff_,

 

Thanks for posting here in the Community and welcome!

 

Other Spotify users have posted this idea about seeing the old view of the Artists section. In this case, we'd recommending heading over to that idea and adding your +VOTE there. You can also leave your feedback in a comment to contribute to the discussion.

 

This way, you can stay updated on the status of the idea or any news we have to pass on.

 

If you're interested on how your feedback reaches Spotify, make sure to check this Spotify Answer.

 

Hope this helps! If there's anything else we can help with, don't hesitate to give us a shout.

 

Have a lovely day 🙂

KaterinaModerator
Help others find this answer and click "Accept as Solution".
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"Kindness is the language which the deaf can hear and the blind can see." - Mark Twain

Spaceman_Spiff_
Regular

Thank you for the quick response, I submitted my vote and am hoping for the best. I have faith that this will be a minor bump in the road. Nice to see a large company taking its customer feedback seriously.

 

Hope you also have a lovely day.

D0DKALM
Newbie

I've never commented before, but feel the need to.  The new update is terrible, and what makes it worse is that it's totally unnecessary.  An update should not be detrimental to the user experience.  Please allow users to select which ui they want, because I am seriously considering terminating my account. 

jamtangle
Casual Listener

^This

 

Please let people choose the UI behaviour to suit their needs.  Same for whether liking a song adds the artist to your collection.

JoshuaMorton316
Newbie

It used to be simple and easy to organize the music you enjoy based on how the music was sorted alphabetically, with a dial for people with too much to sift through. I used to organize my music by albums, regardless of whether the entire album was downloaded or not. It was a simple way to categorize songs. I had a lot of songs, so the dial felt necessary. If it takes 2 minutes of scrolling to find the song you want to hear, than a mechanic such as the dial is a necessary addition. Simply put, I found the old format for organizing and managing the music one likes was easier and more effective than the current format.

mca90guitar
Casual Listener

This **bleep**, if this doesn't get switch back I'm cancelling and going to Pandora.   Who the **bleep** thought removing alphabetical order for the artists was a good idea?    

Lobo11
Newbie

Everybody keeps mentioning the album orders and saved songs but there are so many other things. I have to hunt for my “made for you” section instead of it being right there. One that is a deal breaker for me is that I now can’t see how many songs are in my playlist anymore?? wth seriously? This update seems like a purposeful purge of users. For 5 years I’ve been switching people over to Spotify and praising it constantly but this update alone shamed the app beyond repair. JUST CHANGE IT BACK!! Knowing the stubbornness of tech companies that probably won’t happen, but if you gave two pieces of **bleep** you might. Seriously disappointed like I never thought I would be. Disgrace

oldskool1991
Casual Listener

The worst thing for me is the fact they have removed 'recently played' I ALWAYS use this option to quickly locate my last played playlists/albums/songs and now it's gone. I create a lot of private playlists and losing this function has made a mockery of what I wanted out of Spotify. If they don't give the option to change back I most definatley will be canceling my family account.....it's all on you Spotify, if you want my money or not, and looking at all the other user comments it's very clear that they are all thinking of leaving you too, so to me it's a no brainer what you should do next. I would be careful as you could lose a very high amount of subcriptions...all for what?

Katerina
Moderator
Moderator

Hey there folks,

 

Thanks for reaching out and welcome to the Community!

 

 @Lobo11We’ve added a new Made For You section on Search to reliably find your Daily Mixes, Discover Weekly, Release Radar, and other personalized playlists. But you can also find them in a shelf on Home.

 

NYL_TWITTER_03_MadeForYou.gif

 

 

@mca90guitar : No worries, you should be able to sort the Artists section aphabetically. You can do so so by swipping down while you are in the Artists section, to see the Filters tab:

Screenshot_20190614_105935.jpg

 

Once you tap Filters, you will see a pop-up menu with the option to Sort by Artist.

 

There's more info about sorting in this Spotify Answer as well.

 

@Alex_Ironside : Your saved songs should appear from now on in a playlist called Liked Songs at the top of the Playlists section for fast access. You can still listen to them on Shuffle if you wish, no worries!

 

@JoshuaMorton316 : Thanks for adding your feedback! Keep in mind that while there's no dial to access each letter for faster access, you can still sort your playlists, Liked Songs playlist, Albums or Artists alphabetically. There's more info here

 

Further, if a dial is something you'd like to see in the app in the future, we'd recommend heading over to the Ideas Exchange and adding your idea there

 

There's information on how your feedback from there reaches Spotify here.

 

Let us know how things go! We'll be right here if there's anything we can help with.

 

Have a lovely day 🙂

KaterinaModerator
Help others find this answer and click "Accept as Solution".
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"Kindness is the language which the deaf can hear and the blind can see." - Mark Twain
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