Next song "In queue" disappears (Read below)

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Next song "In queue" disappears (Read below)

stratofortress2
Regular

Plan

Premium

Device

iPhone 8

Operating System

iOS 12.4

 

My Question or Issue

I hope you can see it on the video I attached, that whenever I add a song to the Queue, it disappears. I can't move it, I can't remove it. This has been going on for about 2 months and several updates. I thought this was a common issue and it was going to be fixed soon.  What can I do in order to fix this? It's really annoying sometimes

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

Re: Next song "In queue" disappears (Read below)

Rock Star 4
Rock Star 4

Hi,

did you already tried reinstalling the app from yout device? There's steps in this Spotify Answer.

 

It sounds like this following Ongoing Issue. If so, the tech teams are aware and working on it. In the meanwhile, you can make sure to always be on the latest version of the app available.

 

It'd be a good idea adding your +VOTE on that Ongoing Issue and subscribing to stay updated on any news. 

 

Regards,

René

Rene01Rock Star 4
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.
8 Replies

Re: Next song "In queue" disappears (Read below)

Rock Star 4
Rock Star 4

Hi,

 

That's werd indeed. I tried it my self and it works for me on a galaxy s9 and an old iPad.

 

On the iPad I have version 8.5.18.851

 

Regards,

René

Rene01Rock Star 4
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Next song "In queue" disappears (Read below)

stratofortress2
Regular

Hello!

 

It works for me too on an Android phone. Do you know any solutions to this problem or who I should contact?

Re: Next song "In queue" disappears (Read below)

Rock Star 4
Rock Star 4

Hi,

Ok.

And do you have the same iOS version as me?

 

Regards,

René

Rene01Rock Star 4
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
Highlighted

Re: Next song "In queue" disappears (Read below)

stratofortress2
Regular

No, I have 8.5.19.947 version on my iPhone, which is - as far as I know - the latest update :/

Re: Next song "In queue" disappears (Read below)

Rock Star 4
Rock Star 4

Ok, I have the same version now but it works fine for me. 

I'm going to check for a solution.

 

Regards,

René

Rene01Rock Star 4
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Next song "In queue" disappears (Read below)

stratofortress2
Regular

Thank you very much in advance!!

Solution!

Re: Next song "In queue" disappears (Read below)

Rock Star 4
Rock Star 4

Hi,

did you already tried reinstalling the app from yout device? There's steps in this Spotify Answer.

 

It sounds like this following Ongoing Issue. If so, the tech teams are aware and working on it. In the meanwhile, you can make sure to always be on the latest version of the app available.

 

It'd be a good idea adding your +VOTE on that Ongoing Issue and subscribing to stay updated on any news. 

 

Regards,

René

Rene01Rock Star 4
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Next song "In queue" disappears (Read below)

stratofortress2
Regular

Yeah, it's the exact same issue I'm having. Right now I'll reinstall the app following the instructions on the link you've posted. 

Thank you for your help!

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