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No Contact Form To Complete to Get My Money Back! Cancelled Subscription & Was Still Charged!!

No Contact Form To Complete to Get My Money Back! Cancelled Subscription & Was Still Charged!!

I canceled my subscription 2 weeks ago and was STILL charged today. When I go to the Help Section it says fill out the contact form but THERE IS NO CONTACT FORM! Does anyone know how to get in touch with these people? This is the 2nd time this has happened since using Spotify. I am NOT happy right now with Spotify, not at ALL! 

 

 

Update: Used anoher form from another topic to contact them. Hopefully someone responds! 

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1 Reply

Hey racefan311!

 

Welcome to the Spotify Community.

 

Don't worry, our Accounts team will lend you a hand with this. You can get in touch with them from any of our social media help sites: @SpotifyCares and SpotifyCares. You can also use our Contact Form to get email support.

 

Don't hesitate to drop us a message if you need us again 🙂

 

Problem solved? Click 'Accept as solution' to make it easier to find for others!

 

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