No Username

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No Username

Regular

Plan

Free

Country

NZ

Device

LG G6/Desktop

Operating System

Android 9/Windows 10

 

My Question or Issue

So my username doesnt exist, i have no display name or username on any platform and i cant change my username. I would appreciate any help

18 Replies
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Re: No Username

Rock Star 22
Rock Star 22

Hey @Arcameneled, thanks for reaching out to the Community!

 

That's odd.

On your mobile device, can you open the Spotify app > Click the gear icon on the top right hand corner > Account. When you get to that page, send me a screenshot of what you see so I can take a look.

 

Looking forward to your reply!

Billy-JRock Star 22
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Re: No Username

Regular

Interesting. On mobile it shows a number, but on my account settings on desktop and in the webbrowser it doesnt show a number

Screenshot_20200204-141126.png

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Re: No Username

Rock Star 22
Rock Star 22

Hey @Arcameneled,

 

Thanks for getting back to me with the screenshot. 

I've checked on my end and you won't see your username displayed on the Web Player, so this is expected behavior. You'll only see your username displayed on the Spotify desktop app or the mobile app.

 

I hope this clears things up. I'll be here if you have any more questions!

 

 

Billy-JRock Star 22
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Note: I'm not a Spotify employee.
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Re: No Username

Regular

Not really,
I don't use the webplayer, but when i go to change account settings in browser no username or number string shows up, and I don't seem to have a display name like most people. This differs greatly from my sisters account whose username shows up in account settings.

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Re: No Username

Rock Star 22
Rock Star 22

Hey @Arcameneled,

 

If you're referring to the Account Overview page on your Spotify account, I don't see my username on their either, and I used a different account and it's still the same.

 

I'll take a closer look at this and get back to you as soon as possible.

Thanks for your patience!

Billy-JRock Star 22
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Note: I'm not a Spotify employee.
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Re: No Username

Rock Star 22
Rock Star 22

Hey @Arcameneled,

 

Thanks for your patience!
Could you let me know if your account was created through Facebook or was it created through Spotify directly?

Keep me posted.

Billy-JRock Star 22
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If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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Re: No Username

Moderator
Moderator

Hi @Arcameneled,

 

Thanks for posting here! 

 

Can you also send us a screenshot of how your username appears in the app when you go to Settings?

 

Thanks in advance!

PetyaModerator
 
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Re: No Username

Regular

Honestly not sure, was such a long time ago. Probably facebook?

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Re: No Username

Regular

See above screenshot, or do you mean the windows 10 app?

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