No access to account I am being charged for.

[user-removed]

Spotify is taking my money but I am not getting premium services.  And I cannot find a human to interact with after multiple attempts.  What do I do?

[Oreste]

Hi penny071978.

Welcome to the Spotify Community, we're glad to see you're part of the band.

Don't worry, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares and SpotifyCares, just send them a private message with your account's email address and username. You can also use our Contact Form to get email support.

Don't hesitate to drop us a message if you need us again 🙂

Problem solved? Click 'Accept as solution' to make it easier to find for others!

https://open.spotify.com/user/spotify/playlist/5hoa1buCboFHO5mwmXaFd3