No access to signup email address!

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No access to signup email address!

almosd09
Newbie
I no longer have access to the email address associated with my account and I do not remember my spotify password as I've never logged out of the Spotify mobile app as long as I've had it. I'm getting a new device and I need to be able to log into my account. I'm still a premium member and I'd like to change my email address and password or disassociate my card information with this account so that I can open a new one.
Is this possible?!
1 Reply

Re: No access to signup email address!

jean3601
Community Legend

Hello @almosd09, Welcome to the community! :)

 

You can contact Spotify support here to assist you with your issue :)

 

This is a special contact form that will allow you to choose the email Spotify replies too :)


If you receive a No-Reply email that says to check out the FAQ or Community just reply to that email and Spotify support will contact you :)

Support takes 24-48 hours to reply to you if they have not replied to you by tomorrow you can ask me here and i will escalate the issue for you :)

I hope this helped solve your issue :)

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