No albums or songs show up on artist pages

Reply

No albums or songs show up on artist pages

me70
Casual Listener

As of today when I look up an artist and visit their page, none of their songs or albums show up, and I only have the option to “shuffle play.” How am I supposed to find anyone’s music now? Been using Spotify paid for over two years.

 

Plan

Premium 

Country

 US

Device

iPhone XR and MacBook Pro 

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

11 Replies

Re: No albums or songs show up on artist pages

Jemi
Spotify Legend

Hey @me70, help's arrived.

 

Only seeing the Shuffle Play button means you're on a Free account. We believe one of the following might've happened:

  1. Your Premium account was reverted to the Free service
  2. Your logging in on another account which is on Free

We suggest that you go to your account page and check the receipts section to see if your payments look good or there was any interruption. More info on payments not working here.

 

Also check out this help article on finding other accounts you may have. Keep in mind that it's possible to create an account through Facebook so make sure to try that out too. 

 

Hope that helps, and let us know how it goes :)

 

JemiModerator
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Re: No albums or songs show up on artist pages

me70
Casual Listener
Thank you for your answer. It seems to have been some kind of glitch because I’m still logged into my paid account, but it is working normally again. Still not sure what happened.

Re: No albums or songs show up on artist pages

Moderator
Moderator

Hey @me70.

 

Glad that it sorted itself out in the end! 

 

Let us know if it plays up again, we'll be here to help.

Take care!

 

spotify:track:0TzbmxnYrlMV6dEln2l9nb

PeterModerator
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And it's my job to be present." - Maggie Rogers

Re: No albums or songs show up on artist pages

jimpudar
Newbie

I’m having the exact same problem on iOS. I’ve triple checked I’m signed in on my account which is all paid up for the family premium plan, and I’ve also tried restarting my iPhone, as well as uninstalling and reinstalling the app a few times, signing in and out, etc.

 

What else can I try?

 

I’m definitely going to switch to another streaming service if this is not resolved.

Re: No albums or songs show up on artist pages

Matzekb
Casual Listener

I have the exact same problem and I have a premium account on iOS

 

On my mac everything is fine.

Re: No albums or songs show up on artist pages

obiwanmike
Newbie

Same here.  Artist page is very barebones. Only shows "Shuffle", "Featuring", "About", "On Tour" and "Offers".

No top songs, or albums to click on or through.  What's up?

Re: No albums or songs show up on artist pages

Matzekb
Casual Listener

A few restarts and a new install of the app helped 😊

Re: No albums or songs show up on artist pages

stantough
Casual Listener

That is unfortunately not feasible if you have 2000 songs downloaded! 

 

The artists I searched for a while ago, had no discography option. After that the different artists I searched for had the discography option seen but the older ones still do not have it. It’s like Spotify stores the artist page and doesn’t refresh it even after I cleared the cache. I used my second phone and to search for these artists and the pages loaded properly there.

Re: No albums or songs show up on artist pages

ynwtf
Casual Listener

Peter,

 

As of June 25, 2019, this is still an issue. Clicking an artist stored to my phone does not reveal the saved albums or song titles. Instead, I only see a black screen. Searching around, there have been numerous threads on the topic of "albums not showing under artist." Some have been marked as solved, but people are still complaining. 

 

Any additional suggestions?

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