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I got a 7 day free premium subscription and it runs out tomorrow and there is absolutely no cancel option anywhere. I feel like I'm going in circles and it's driving me nuts! I just want to cancel. I've gone onto my account and gone onto subscriptions and payments but there is no cancel option, someone please tell me how I am meant to cancel this subscription?
Solved! Go to Solution.
Hi, and welcome to the community!
The 7 day trial requires no payment information to be inputted, and consequently you will automatically revert to free after the 7 days are up. No cancellation from you is required.
Anthony
Yes, that doesn't matter ^^
Dont worry you wont get charged after the 7day trial.
Just keep calm and enjoy the good weather.
Peace
Hi, and welcome to the community!
The 7 day trial requires no payment information to be inputted, and consequently you will automatically revert to free after the 7 days are up. No cancellation from you is required.
Anthony
May i come back to this?
I just startet the 7 days free trial and decided half an hour later to subscribe with Deutsche Telekom.
Now i cannot connect the accounts cause it says i already have an Premium account.
Cause of the free Data-Volume of streaming i would really like to connect them instantly cause i will go to a journey next week.
Is there any way to remove the 7 Days trial, that i can onnect my spotify account with my Deutsche Telekom Account???
Hey @emma6! First of all welcome to the community ^^
Dont worry, If you haven't entered any billing details, you won't be billed. When your premium ends, all of your saved content and playlists will remain, only offline content will be removed from your device - so you can still stream that content.
And here's the the help site for cancelling a subscription.
Have a nice day
Peace
Yes, that doesn't matter ^^
Dont worry you wont get charged after the 7day trial.
Just keep calm and enjoy the good weather.
Peace
Even if I have billing information and stuff...I mean my credit card number and etc...I will not be charged after the 7 day free trial, right?I mean...after the time runs out...there will be no charging whatsoever no matter what the circumstances are?
Had the same problem on my IPad mini, so I googled it it said go to my subscription page on my settings, then it t Led me to go to my profile on Spotify. Should really tell you, that when you click it so 6 days later you are not trying to figure out how to "cancel it" when really it auto cancels. Thanks for the help
Thanks Taylor, I went around and around too looking for a cancellation because I was concerned I might be billed beyond the 7 days for the Premium service... just because they didn't take financial information during sign up doesn't mean they can't bill for service beyond the 7th day if they choose to keep the premium service in force. The lack of contact information is scary too because then they can claim not knowing I want to cancel the subscription.
Honestly I want to cancel my subscription too. To cheat. Hahaha I want to cancel it before I go back to free and those songs which I had downloaded will be gone. And I don’t want that to happen. Hahaha that’s why I’m finding ways to cancel that freaking 7-day trial. But there’s really no way for that. And it sucks.
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