No confirmation mail for 1 of my family members?

[fredoester]

Yesterday I invited two family members but only one received the confirmation mail / code for christmas.

Maybe I misspelled the mail adress but I can't find any information for this. The payment information telles me that I do pay for two familymembers.

[Liam]

Hi @fredoester and welcome to the community 🙂

You should be able to go into your family subscription management page and re-invite the person 🙂

Liam

[cissiix]

My familymembers havent got any mail to be invited for an account even if I have invited them twice.

And I do have written the correct mailadress.

What can I do?