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No content under 'New Releases' across all apps on my account

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Re: No content under 'New Releases' across all apps on my account

Gig Goer

Attaching screenshot of how the "New releases > New albums & singles" section looks right now.

Screenshot_20200930-105943.png

Only those 3 albums are visible in the section, can't scroll any further cause theres nothing below.

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Re: No content under 'New Releases' across all apps on my account

Moderator
Moderator

Hey there @LucianLekaj,

 

Thank you for your answer.

 

Would you mind letting us know which Spotify version you have?

 

We'll have an eye out for your reply 🙂 

 

Cheers!

 

 

ElenaModerator
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Re: No content under 'New Releases' across all apps on my account

Gig Goer

Hi Elena. Latest version. Please read entire thread beforehand, it's not a device-related issue, it's an unnecessary region restriction most likely and I'm trying to convince you guys to elevate the issue to someone who can remove that restriction.

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Re: No content under 'New Releases' across all apps on my account

Moderator
Moderator

Hey again @LucianLekaj,

 

Thank you for your reply. We're sorry to hear that you feel this way and we can confirm that your issue has been reported to the right team and they are looking into this.

 

We launched a new version of the app the 24th of September and that's why we're double checking if you have the latest Spotify version and if your issue still persists.

 

We'll pass on this info and hopefully we'll have a solution for this soon.

 

Cheers!

ElenaModerator
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If you appreciate my answer, maybe give me a Like.
 
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Re: No content under 'New Releases' across all apps on my account

Gig Goer

No solution rolled out yet. Another Friday goes by without a basic Spotify function in an entire European region where Spotify is already available. A disaster.

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