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No longer a student and unable to update subscription/payment details

No longer a student and unable to update subscription/payment details

When I signed up for Spotify Premium a few years ago I was a student and paying $4.99/month. The time has come to renew my subscription and I am no longer a student. When I go to update my payment information, after I put in my credit card info it takes me to the 'verify your school' page. It will not let me advance without verifying I am a student, which I am not. I do not see a 'no longer a student, I'll pay $10 a month instead' option. Does anyone know what I should do?  

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1 Reply

Hey @eeemiiily,

 

Can you cancel your subscription and then re-subscribe?

 

https://www.spotify.com/account/cancel/

 

Let me know how it goes.

MaximSpotify Star
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