No longer a student - changing status

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No longer a student - changing status

Mms57
Casual Listener
Hi,

I would like to update my payment information and am having trouble as it says I'm no longer a student and can't process my payment.

Previously, I signed up for Spotify Premium when I was in school and received a discount. I stopped getting the discount about a year ago, however, it still registers my account as being a student account.

Can someone tell me how to switch my student premium account to a regular premium account so I can verify my payment?

Thanks!
3 Replies

MarkPedersen
Roadie

Hey Mms57 head over to twitter and DM @Spotifycares they should be able to help if u dont have access to twitter then head over to https://support.spotify.com/us/article/how-can-i-contact-spotify/?in_footer for further support 🙂

Mark

Mms57
Casual Listener
Thanks!

MarkPedersen
Roadie

No problem if u could mark it as solution it would be great 🙂 just so that ppl reply (if its fixed)

Mark
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