No longer have access to Premium Account Email to Reset Password

[user-removed]

Plan

Free/Premium

Country

Device

(iPhone 8,

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Hello. I have a premium account under my college email. Once leaving college the email was deactivated by my school. I don't remember my password for my premium account. When clicking forgot password it sends a reset password link to the email but I no longer have access to the email to reset the password. PLEASE I AM DESPERATE FOR HELP. this also means I have been unable to log in to even cancel premium so I am continuing to pay for something I can access.

[Brunelicia]

Hey @user-removed ,

I recommend you to get in touch with the Support. You can find some more info on how to do this here: https://www.spotify.com/about-us/contact/

Have a great day! 🙂