No notifications anymore

[toolchain]

Hi guys.

Im using Spotify since years but since a few days I have problems to receive notifications.

But I need them to check updated subscriped playlists. The last update is 24 days ago but the playlists were all edited.

I didn´t change any settings in the client or in the online panel.

Any ideas how to fix that?

toolchain

[Nico]

Hey @toolchain! Welcome to the Spotify Community. ^^

That doesn't sound quite right.

Have you tried reinstalling your app? If not here's a step by step tutorial.

Let us know if that helps, thanks!

Peace ^^

[toolchain]

Thx for the reply.

I have reinstalled it now again but the last notification is still 24 days ago...

Any other ideas?

[Nico]

@toolchain! 

It would be great if you could give us these details:

1. Exact Device (e.g. Samsung Galaxy 4, Windows7, OSX)

2. Exact operating system (e.g. 4.4.2)

3. Spotify app version installed (2.0.0)

Peace ^^

[toolchain]

1. PC with Windows 7

2. Windows 7 (6.1.7601) fully updated

3. PC Client (1.0.19.106.gb8a7150f)

[Nico]

@toolchain! 

I escalated your issue to the support. 

You will get help soon. ^^

Peace

[toolchain]

Thank you

[Nico · Accepted solution]

Hey @toolchain! 

Spotify is trying to give their users less email/push notifications to read.

This is the reason why you haven't got any notifications. ^^

Peace

[Second_to_None]

Nico - how is that a solution? I don't want to have to manually dig around to find changes to every single playlist I follow. If I am FOLLOWING it, I want to know what's going on. If Spotify wants to give us less notifications, how about giving us the option to turn them off or on. Just eliminating them is stupid.

[toolchain]

Hi Nico, how can I get the notifications back? greetz.