No notifications

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No notifications

riberyfan
Newbie

Hello,

 

for about a week now, i didn't get any notification (new Songs or updated Playlists..) 
Before that i got about 10 every day, so that is not the problem. 

Also 1 playlist I follow, has new songs in it, but i still don't get any notification about that?

 

Thanks for your help 🙂

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Solution!

Re: No notifications

gareth8
Roadie

There's no chance of that; they limited notifications to 20 a month or so back. And even though you might get an alert showing there's more than that - like I did the other day -  you'll still be limited to 20.


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26 Replies

Re: No notifications

gareth8
Roadie

Problem here, too; thought it was just me. The last new music notifications I received from artists I follow was 11 days ago. Been in conversation with @SpotifyCares about it; they performed some maintenance on my account but that didn't work. Then they said they're going to investigate further. Would suggest you contact them too as there's obviously some problem somewhere.


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Re: No notifications

user-removed
Not applicable

I also have this problem. I'm so alone without a single notification in week!

Re: No notifications

user-removed
Not applicable

Oh wait, I also escalate this to staff. Many thanks.

Re: No notifications

user-removed
Not applicable

There is problem, feature will be fixed soon.

Re: No notifications

scotjohns
Casual Listener

I was receiving consistent notifications up until about two weeks ago, both by email and via the notifications button in the Windows desktop app (last notification was Turnari by Agricantus, 17 days ago). Since then I haven't had any, even though Spotify has added new releases by artists I follow (The D Project and Peter Murphy's new single this week, for example).

 

This thread is marked as "solved" but the problem is not yet fixed. Just wanted to add my three cents worth. Hopefully a new update (soon!) will really solve this.

 

Cheers!

Re: No notifications

Paolo_Senesi
Casual Listener

for me as well the issue is not solved at all!

Re: No notifications

Peter__
Community Legend
Can confirm it is still broken, hang in there the Spotify guys are still looking into it.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: No notifications

matthewwoods
Regular

Works fine now for all?! My email notifications from Spotify keeps on coming like they did before the 23rd of may now since yesterday.

That is good news!

But! Still the notifications that shows up on my mail are more than the notifications that shows up on my homecomputers spotify.

And many times the notifications unfortunately consists of "old" albums that has been on Spotify for some time? Does Spotify send so called promotion notifications to those who follow artists?

 

Re: No notifications

Peter__
Community Legend
Spotify will notify you anytime any "new" content is added for an artist, but in some cases if old albums have previously been missing, or if the album has been removed and re-added by the label (which happens if they are correcting content), you get a notification to say they have been added (even though it is essentially "old" content).

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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