No notifications

Solved!
Reply

Re: No notifications

Coli
Music Fan

It's a good thing that the notifications are back on track.

But can we hope to get all the notifications we've missed during 3 weeks? It would be really great.

Solution!

Re: No notifications

gareth8
Roadie

There's no chance of that; they limited notifications to 20 a month or so back. And even though you might get an alert showing there's more than that - like I did the other day -  you'll still be limited to 20.


Follow me

View solution in original post

Re: No notifications

Peter__
Community Legend
Is that 20 notifications overall or 20 for new content? I will have to keep count but I swear I get more than that.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Re: No notifications

gareth8
Roadie

That's notifications of new content from artists you follow. I first noticed it last month when I was away for three days and had 58  notifications showing on my return but was only able to access 20.  @SpotifyCares confirmed that notifications of new content are now limited to your latest 20.


Follow me

Re: No notifications

rafaguerra88
Regular

I still don't recieve the notifications as i used to.

For exemple:
I recieved a " album is out now" notification on my phone, but nothing happens on my desktop... it doesn't show a single notification.
I mean, if we have the option to "follow" an artist it would be good if that function acctually worked =/

Re: No notifications

scotjohns
Casual Listener

I've noticed that I generally have to shut Spotify down and restart it for new notifications to show up in the PC app. I get them via email okay, but there's definitely a delay or other blockage occurring on the desktop.

 

On the positive side, the links from the emails launch the albums in the PC app just fine. However, I have occassionally had issues with new albums I've been notified about via email not being found when I try to play them.

 

A particuarly curious one was the new Boris album "Noise" which launched and played okay, but which also produced an "album not found" error when I tried to click on the album name link! I saved it to my playlist, but can't actually access the album page itself.

Re: No notifications

rafaguerra88
Regular

Yeah, i noticed that too... but i usually leave my computer on for days and it's really annoying that we have to turn spotify Off and On again just so it can show the notifications...

i really hope they can fix that very soon. It doesn't seem like rocket science (not that i understand a thing about it hahaha)

Re: No notifications

Peter__
Community Legend
One of the community rock stars @MattSuda is on the case of notifications, so hopefully Spotify can investigate this a little further.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Re: No notifications

boxeegrrrl
Roadie

Well, this is back -- the last notification I received was 15 days ago. What do I need to do to get notifications again?

Re: No notifications

Peter__
Community Legend
@MattSuda is still working on troubleshooting this issue behind the scenes. Fingers crossed there will be a solution soon.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

SUGGESTED POSTS