Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

No nus discount

No nus discount

I have had my nus card for a long time and has only now just started making me pay £9.99 instead of £4.99
Reply
1 Reply

Hey @07514843517! Welcome to the Spotify Community. ^^

 

That doesn't sound quite right. 

The problem is that the student discount only lasts 12 months. This is the reason for the £9.99 charge.

I suggest you to sign into the student discount again.

And your discount will be applied on your next payment day. ^^

 

Peace

Suggested posts

Staff
Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

Staff
ModeratorStaff / Moderator/ 3 years ago  in Social & Random