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No offline files

No offline files

I have no offline files anymore on any devices? Is there a fault? Annoying... I'm paying for this service
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6 Replies

What device are you using? Are the playlists still showing but the tracks are no longer playable offline?

What the hell Spotify. I was forced to re-login and when I did so all my offline files on my phone are gone. When i check to my devices i have the same phone 3 times. How the hell does this happen and how does the same one device count as 3 devices. Now i have to spend all this time re-syncing 700+ files. NOT HAPPY.

@DeeJay21 - Sounds like the cache on your phone is being damaged or removed. What type of device is it and do you have any security or cache cleaning apps installed?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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i am using the iphone 5. Correct, the tracks are playable but not available offline like they used to be.

I am using the Iphone 5. I have no cache cleaning apps installed. Spotify logged me out and when i logged back in they playlists were all there but not offline files/playlists.

Very strange, have you upgraded your iOS lately?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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