No option to add profile photo

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No option to add profile photo

ReiSchneider
Visitor

Plan

Premium Family

Country

Philippines

Device

Windows 10 PC

Operating System

Windows 10 (PC)

 

My Question or Issue


I've been searching through the net, including the help docs of Spotify, for tutorials on how to upload a profile photo to my account. Every article I read says that I can only upload/change my photo through the desktop app but no matter how much I follow the instructions, there doesn't seem to be the CHANGE option in my account when I hover over my account's profile photo
 

See attached photo, I'm currently hovering my mouse pointer on the avatar placeholder but it does not show the CHANGE option as stated in various tutorials

 

 

Screenshot_1.png

 

 

P.S. My desktop app is updated. Tried reinstalling but to no avail

 

4 Replies

Re: No option to add profile photo

Rising Star 19 Emilia_8
Rising Star 19

Hi @ReiSchneider

 

Please, check this Ongoing Issue.

If that's something you're experiencing, make sure to add your vote there and provide all the information needed. That way you'll be notified with all the future updates on that case.

Emilia_8Rising Star 19
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.

Re: No option to add profile photo

JDS1204
Casual Listener
Hello@ReiSchneider.

I just got an update from spotify and I finally can change my profile picture.
Hope it works for you too.
Best regards,
JD

Re: No option to add profile photo

donbergaaas
Composer

you need too be rockstar status to do that

Highlighted

Re: No option to add profile photo

Rising Star 19 Emilia_8
Rising Star 19

Hi @donbergaaas

 

Everyone change profile picture on their Spotify account. 

 

If you want to use your own profile picture here in Community, then yes, you need to be a part of the Rock Star Program. 

Emilia_8Rising Star 19
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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