No premium

[user-removed]

I recently changed my Vodafone account and got Spotify premium again free through my contract , I'm still on the free account but yet on my subscription says I'm on premium. Vodafone has reset it twice and still to no avail, please can you get this resolved????

[osornios]

Hey @user-removed,

Try logging into your Spotify profile on your browser here with your email. Your username will be displayed after you login.

After that, check the status of your subscription. If everything looks ok, logout of the app in your device, and be sure to use that username, instead of your email address, to login to your account. It's the one with the Premium features.

If your subscription appears as Free, you probably need to link again your Spotify account to Vodafone.

[user-removed]

Thank-you I'l try giving it another go!!

[osornios]

Let me know how it goes. 🙂