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No puedo eliminar una playlist

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No puedo eliminar una playlist

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Plan

Premium

País

México

Sistema operativo

Android y Windows

 

Mi pregunta o problema

Trato de eliminar una playlist y no puedo del todo porque la elimino y se crea otra vez automáticamente.

Hoy cheque esa playlist y tenía 3 canciones que yo no puse (no comparto mi cuenta con nadie).

 

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Re: No puedo eliminar una playlist

Moderator
Moderator

Hey there @Mapache-Ls

 

Help’s here!

 

Hope you don't mind us replying in English as it's the Community's official language.

 

As a first step you can try a clean reinstall of the Spotify app on the affected device. This will get you the latest app version with all necessary updates. 

 

If you see no difference after the clean reinstall, you might need to secure your Spotify account against unauthorized access. To do so, follow the steps below:

 

  1. Open the Reset Password form in a private/incognito window and create a new, strong password you haven’t used for another online service; 
  2. Open your Account Page, scroll down and click on SIGN OUT EVERYWHERE

In case you still experience the same after performing these steps, we suggest you head to this help page for more useful tips.  

 

Additional info on how to protect your Spotify account can be found here.

 

Let us know how you get on! We'll be here in case you need any further help with this.

IvanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
“Music is the strongest form of magic.” Marilyn Manson

View solution in original post

1 Reply
Highlighted
Solution!

Re: No puedo eliminar una playlist

Moderator
Moderator

Hey there @Mapache-Ls

 

Help’s here!

 

Hope you don't mind us replying in English as it's the Community's official language.

 

As a first step you can try a clean reinstall of the Spotify app on the affected device. This will get you the latest app version with all necessary updates. 

 

If you see no difference after the clean reinstall, you might need to secure your Spotify account against unauthorized access. To do so, follow the steps below:

 

  1. Open the Reset Password form in a private/incognito window and create a new, strong password you haven’t used for another online service; 
  2. Open your Account Page, scroll down and click on SIGN OUT EVERYWHERE

In case you still experience the same after performing these steps, we suggest you head to this help page for more useful tips.  

 

Additional info on how to protect your Spotify account can be found here.

 

Let us know how you get on! We'll be here in case you need any further help with this.

IvanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
“Music is the strongest form of magic.” Marilyn Manson

View solution in original post

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