No puedo escuchar mis canciones descargadas

[NilsonD]

Plan

Premium

Country

 Colombia

Device

(Moto C)

Operating System

(Android)

My Question or Issue

 Hola, quisiera que por favor me ayudaran. Tengo una cuenta premium, cuando tengo acceso a internet, descargo musica, sin embargo cuando tengo que salir y desconectarme de red wifi, las canciones que descargue no me aparecen. Ayuda por favor.

[Brunelicia]

Hey there,

Thanks for coming to the Community. I hope you don't mind me replying in English.

I have two possible solutions for you. 

1. I recommend you to first try reinstalling Spotify, you can find a guide here.
2. If you're currently using an SD card and it's the selected storage option for Spotify songs, please consider to Uninstall Spotify → Take out SD Card → Install Spotify and sync the files to your device's storage.

Hope this helps! 🙂

[NilsonD]

Thank you so much ´Brunelicia. 

I will try it!

Greetings from Colombia!