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No response from Spotify-Support

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Re: No response from Spotify-Support

Community Legend
Glad to hear it! Be sure to give us a shout if you are still having issues in the future.

Peter
Spotify Community Mentor and Troubleshooter

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Re: No response from Spotify-Support

Newbie

hello please need help with this 

 

spotify cases

#01584082

#01572843

#01566650

#01565446

 

all my playlists are gone because y change my facebook name.

 

thanks

best regards

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Re: No response from Spotify-Support

Community Legend

Hi there! The team works very hard to get back to users as soon as possible. Please be sure you've responded directly to the most recent automated email (don't open a whole new case via the contact form). Once you reply you'll hear back shortly.

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Re: No response from Spotify-Support

Casual Listener
Please help me with my case: #01599321.
I lost so much money because spotify have been charging twice for a really long time and I haven't notice. /Andrea
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Re: No response from Spotify-Support

Community Legend

Hi there! The team works very hard to get back to users as soon as possible. Please be sure you've responded directly to the automated email (don't open a whole new case via the contact form). Once you reply you'll hear back shortly.

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Re: No response from Spotify-Support

Casual Listener
I answered but the email address says "no-reply", it's a lie then?
/andreA
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Re: No response from Spotify-Support

Community Legend

It's to catch spam, I think.

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Re: No response from Spotify-Support

Casual Listener
They have not answered me! How long should it take? Especially when it's a seriously urgent matter?!

Thanks for the help anyway
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Re: No response from Spotify-Support

Spotify Legend
Hi there!

I can confirm that your case is in the queue and someone will be in touch shortly 🙂
--------------------------------------------------------------

For Twitter support, find us at @SpotifyCares.

Follow me on Spotify.
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Re: No response from Spotify-Support

Casual Listener
Thanks! Hopefully they get back to me soon 🙂
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