No response from account-details-changed@spotify.com

[bongster212]

I got a email from spotify saying my email has been changed, and to email

account-details-changed@spotify.com

if I do not recognise it.

I didn't change my email address, so it must be somebody else, but now I cannot even log in with that email address. And there is no response from Spotify even after 8 days and 5 emails! Very disappointed!  No idea what else I can do to reach out to the team responsible for action!

[Billy-J]

Hey @bongster212, welcome to the community!

Sorry to hear that you think someone else has gained access to your Spotify account. Check out this Spotify Answer for the next steps to take.

Have a nice day 🙂