No response from account-details-changed@spotify.com

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No response from account-details-changed@spotify.com

bongster212
Newbie

 

I got a email from spotify saying my email has been changed, and to email

account-details-changed@spotify.com

if I do not recognise it.

 

I didn't change my email address, so it must be somebody else, but now I cannot even log in with that email address. And there is no response from Spotify even after 8 days and 5 emails! Very disappointed!  No idea what else I can do to reach out to the team responsible for action!

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joinvillebilly@gmail.com

Rock Star 22
Rock Star 22

Hey @bongster212, welcome to the community!

Sorry to hear that you think someone else has gained access to your Spotify account. Check out this Spotify Answer for the next steps to take.

Have a nice day 🙂

Billy-JRock Star 22
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