No sound while playing

[pauls21-lv]

Hi everyone!

Has anyone had this problem that playing one first song plays ok but for the next one sound just dissapears and in order for it to appear again you need to rewind/forward a song just a bit. An this every second song 😞 have premium account.

Thanks

[pauls21-lv]

Btw using samsung mobile / android

[Bittencourt]

Hi @pauls21-lv,

this one is simple - you just have to turn on the crossfader function 🙂

[pauls21-lv]

Hi Bittercourt,

Thanks for your answer but I'm afraid this isn't about crossfader. I have never used that function and so farr everythig had worked fine. The thing is that 1 or 2 songs are played as usual but then the sound just dissapears (although song keeps going on). Tried reinstalling app, but still nothing...) 😞

[Bittencourt]

Ok, but have you in fact tried turning the crossfader on? Because this workaround has solved the issue for a lot of users...