No way to get to login or set new password HELP!

[yoligrana]

Plan

Free

Country

Spain

Device

Desktop PC Windows

Operating System

Windows 11

My Question or Issue

I try several times to access my account with username or email and password, and it doesn't work, no luck. So I click the link to forgot my password and enter my email, but NEVER get anything to my email, it seems I will not be able to get back to login to my account again...and I have lots of favourited music... songs, albums, playlists!

I NEED somebody please help me to get back to login to my account, no matter if I need to set a new password or even email, please HELP!

Greetings

Yolanda

[Maxim]

Hey @yoligrana,

Thanks for coming to the Community.

Can you please check your email junk/spam folder? The email might've landed there 🙂