Non riesco ad accedere al mio account

[Giuseppe1987]

Ciao, ho resettato la mia password ma non riesco comunque accessibile, vieni mai? Premetto che il mio smartphone è stato rubato e bloccato dai carabinieri dall'app Samsung 

[Aimee_T]

Hi @Giuseppe1987, welcome to the Spotify Community!

We can help you out in English over here. Can you let us know what happens when you try to log in with the new password? If you're getting an error, let us know which one. 

Also, we'd recommend to log out everywhere by following the steps at https://support.spotify.com/article/how-to-log-out/ just in case and reset your password once again.

Have a nice day 🙂