Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Not My Phone on Device List

Solved!

Not My Phone on Device List

Someone is accessing my account using an LG phone and I can't get them off the device list. What can I do? And they keep playing songs...

Reply

Accepted Solutions
Marked as solution

Hi @Modest_Mouse, not to worry.

 

Log in to your account.


Click SIGN OUT EVERYWHERE.

 

โ€‹If youโ€™re at all worried about the security of your account, you can also reset your password or contact the support team.

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

2 Replies
Marked as solution

Hi @Modest_Mouse, not to worry.

 

Log in to your account.


Click SIGN OUT EVERYWHERE.

 

โ€‹If youโ€™re at all worried about the security of your account, you can also reset your password or contact the support team.

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Cool, I changed the password and signed everything out. Hopefully that's that!

Suggested posts