Not able to change my country

Not able to change my country


Hello, I have recently moved and my country is stuck in the other country I was in, I am currently in France and want it to change to it. When I try changing it in the settings and doesn't let me. I was told it should update with my IP adress but it doesn't..

2 Replies


Hey @Strummm, welcome to the Community!


Try following the steps listed here using an incognito window. If you have a VPN, disable it before going through with this.


Be sure to let us know how it goes.


Hi same issue here. I followed the steps and tried it from an incognito window, but impossible to change my country from Germany to France. What can I do?

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