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Not able to get college discount

Not able to get college discount

I have been using spotify premium for a long time now, I just realized that there is a college discount and I would like to take advantage of that as I am a college student, however, whenever I click the link to retrieve the discount it just keeps showing me my current account details ($9.99) to be paid.  It's like the program won't recognize I'm a student and there are no options for changing my settings.

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3 Replies

Hello,

Try to do the process on an private/incognito window on you current browser. That will ease the process.

Open the private/incognito window, go to the Student discount website and try it again.

If that doesn't work, try to do it on here.

 

Hope that works for you!

There have been quite a few people that have had problems with the discount page.

 

I suggest you contact support so they can help you.

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
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Note: I'm not a Spotify employee.

I am having this same issue. Spotify doesn't recognize my College either for some reason, so much for the student discount.

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