Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Not able to reset password, help!!

Not able to reset password, help!!

I don't remember which password I chose for my new premium account. When I try to reset password, the link redirects me to spotify.com.... Any ideas on how to solve this problem?? Thanks! ๐Ÿ™‚

Reply
1 Reply

Sounds like your new account was created directly through Facebook so it'd be your Facebook details you log in with. If it's a Spotify-specific username you have with your new Premium account, get in touch here and one of our support team will get back to you as soon as they can. If you get an automated response, reply back to it directly.

--------------------------------------------------------------

For common support questions, see support.spotify.com.
To judge my musical taste, check out my last.fm.

Suggested posts

Staff
Let's introduce ourselves!

Hey there you, ย  Yeah, you!ย 😁 ย  Welcome - we're glad you joined the Spotify Community! ย  While you here, let's have a fun game and getโ€ฆ

Staff
ModeratorStaff / Moderator/ 3 years ago  in Social & Random