Not able to terminate my family abo

Reply

Not able to terminate my family abo

PyroDirk
Casual Listener

Hi,

 

i want to cancel my family abo back to premium. When i try to terminate family i am aske for my password.

I entered the same password as for my login but every time it tells me that it is wrong, even i used it from the clipboard (working on login).

So i am not able to cancel my family abo.

 

It is also not a good service that spotify doesn't present a phone number for such problems.

 

Dirk

1 Reply
Highlighted

Re: Not able to terminate my family abo

ryanmedia
Roadie

Hey, and welcome to the Spotify Community!

 

I suggest you try using another browser. If that doesn't work, then I would contact Spotify.

 

You can contact them via:

 

Facebook: https://www.facebook.com/SpotifyCares-227973660732160/

Twitter: https://twitter.com/spotifycares
Contact form: https://support.spotify.com/contact-spotify-support/?contact

ryanmedia | Rising Star & Twitter Expert | Spotify RSP

If this post solved your issue - Mark it as a solution.
If you like my post - Please add Kudos to it.



Note: I'm not a Spotify employee.
SUGGESTED POSTS