Not able to upgrade

[Anuki83]

I usually login with my facebook account.... and yet again i want to upgrade my spotify account.
But when I am adding the password.... it says that the password is wrong. I have tried all passwords that I know...
I even changed my password on facebook and tried it again...but everytime it says... "wrong password".... so i cant upgrade....
What to do?? Help...

[Carina]

Hey @Anuki83 and welcome to the community!

I suggest reaching out to the official support team by using this contact form: https://www.spotify.com/about-us/contact/contact-spotify-support/. They are the only ones that can help you with this right now.

If you receive an automated email that leads you back to the community or help pages, reply to it (even if it's from "no-reply") and one of the Spotify team members will get back to you as soon as possible.