Not getting upgraded back to Premium

[Kryous]

Hi, so I have a premium Spotify account that is connected to my Rogers phone service.

I paid my bill a little later than usual so I was temporarily suspended..

once I got it back, I no longer had Spotify premium..

I already talked to my company and they say that I still have Spotify and that I should contact Spotify about my issue..

I would really love to have Premium again.

[Algee]

Hi there,

If you're sure you have 1 account that's on Premium through Rogers, you can get back in touch with them and request again to set up your Premium.

[Kryous]

Thank you,

I just got this resolved (:

[Algee]

Hi there,

That's good to hear! Just keep us posted here in Spotify Community if you have further questions 🙂