Announcements

Help Wizard

Step 1

NEXT STEP

Not possible to change country in profile

Not possible to change country in profile

Hi,

 

I have a problem with changing the country info in my profile. This is set to the UK  altough I created and are currently using spotify in the netherlands. I am not able to change this in th profile menu to the netherlands. The country option indicates UK and is grayed out. I need to change the country setting to the netherands to be able to upgrade my free account to a premium account. Now my creditcard is not accepted because the country info of spotify and the country of the creditcard are not the same.

 

Many thanks in advance.

 

Kind regards,

 

Lennard

Reply
3 Replies

Can't you just upgrade to premium? The country in your profile doesn't matter at all if you're premium - in that case the account can be used anywhere in the world regardless of the profile country.

 

You could also create a new fake facebook account set in the Netherlands for the time you're in there.

The problem is that I cannot pay because I have a dutch creditcard and it is not allowed to use a dutch creditcard when the profile setting is UK. A fake facebook account would be an option but I rather prefer to have my spotify account linked to my real facebook account 

If you have a Dutch credit card, there shouldn't be any problems changing the profile country. 

 

Link to your profile - there should be a link to change your country and give payment details.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random