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Not qualified...

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Not qualified...

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I have been a Subscriber for a long time and I am annoyed that any new deals and codes will not work for most of us long time supporters.

 

When I first got Spotify I used a 3 day free trial and because of that, I do not qualify for the 6 month free Premium that I got for buying the Xbox Game Pass. Because of this flawed system you have made to screw over your long term customers by making deals only exclusive to new members and forgetting/not caring about your current customers by making us all not qualified for the deals, I am no longer going to be supporting Spotify. I have even got a few family members and friends into Spotify to help support but will be making sure they know about this issue.

 

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Re: Not qualified...

Rock Star 18
Rock Star 18

Hi there @_Ark_

thanks for reaching out !

 

 Free trials of Spotify Premium offers are only available to users who've never used Premium before.

 

The purpose of the trial is to let new users test the service and decide if they want to subscribe for it in the future.

 

Let me know if you have further questions 🙂

 

OneByBooRock Star 18
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