I've recently been added to a Premium for Family subscription, but the invitation email didn't show up in my inbox, so I thought I'd try just logging onto my account. I hadn't used my account for a while, so when I tried to login and it kept saying my password was incorrect I just assumed I'd forgotten it and requested a new one, but I didn't receive that email either. I then tried logging in via Facebook (though I couldn't remember whether my Spotify was linked to my facebook account or not). I got into my account, but since I thought maybe the fact that I'd made my account through Facebook was the reason the Family subscription wasn't working, I decided to delete my account and make a new one. However, in order to delete my account I need a confirmation link, and I yet again didn't receive the email. I've already checked my spam folder and made sure my email adress is spelled correctly.
So in short: 1) Why am I not receiving any emails?
2) Can I really not be in a Family subscription with a Facebook-linked account or is there some other issue there?
Thanks in advance 🙂